Question 1

What do I need before booking any BRAND BUILDER service(s)?

Accepted Answer

All clients (current and future) booking branding style designs are required to have a transparent logo. Also, depending on the service professional photos and product photos are also require. We do allow a 2 - 5 business day grace period to submit all required documents before booking is cancelled and deposit is forfeited.

Question 2

What is the official turnaround process?

Accepted Answer

As of Jan. 2022 the turnaround process has extended to 7 - 14 business days on all branding design projects. Package deals turnaround is now 30 - 45 business days, however it may vary based on the package deal.

Question 3

What is the revision process on brand builder & logo development projects?

Accepted Answer

Every project will recieve 3 revisions that's included, but anything after the that will result an additional $35 revision fee. Once the final design is sent revisions are null and void, so please carefully review drafts before approving.

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